Privacy Policy
Effective Date: March 2026
At Zuri Ayurveda, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with the South African Protection of Personal Information Act (POPIA) and international data protection standards.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
Make a purchase: Name, shipping address, billing address, email, and phone number.
Complete a Hair Consultation: Hair texture, length, concerns, and lifestyle habits.
Subscribe to our newsletter: Email address.
Contact us: Any details shared in emails or WhatsApp messages.
2. How We Use Your Information
We use your data strictly for business and support purposes, including:
Processing and shipping your orders to South Africa, Canada, Zambia, or Zimbabwe.
Creating your Personalized Hair Care Regimen based on your consultation.
Communicating order updates or responding to your inquiries.
Sending botanical hair care tips and exclusive offers (only if you opt-in).
3. Consent & The Consultation Form
By submitting the Zuri Hair Consultation Form, you provide explicit consent for us to analyze your hair profile to provide professional recommendations. This data is used solely for your personal regimen and is never sold to third parties.
4. Data Security
We take the security of your data seriously.
Secure Payments: We do not store credit card details. All transactions are processed through secure, PCI-compliant South African payment gateways.
Access Control: Access to your consultation data is restricted to the Zuri Ayurveda team only.
5. Third-Party Sharing
We only share your information with essential service providers, such as:
Courier Services: To deliver your products to your door.
Email Platforms: To send your digital hair regimens and newsletters.
Legal Requirements: Only if required by South African law.
6. Your Rights (POPIA Compliance)
Under POPIA, you have the right to:
Request a copy of the personal data we hold about you.
Ask us to update or correct any incorrect information.
Request that we delete your data (the "Right to be Forgotten").
Withdraw your consent for marketing at any time.
7. International Transfers
For our customers in Canada, Zambia, and Zimbabwe, please note that your data is processed and stored in South Africa. By using our services, you consent to this transfer of information across borders.
8. Contact Us
For any privacy-related questions or to exercise your data rights, please contact us at: [email protected]
